MexVisit® Travel Assistance
MexVisit® is Mexpro.com's exclusive Travel Assistance product. In addition to travel, you will receive medical, roadside and legal assistance. Our daily/short-term policies also include travel medical evacuation.
A live case monitoring contact center is available 24-hours a day, 365 days a year to service you. All this and more make MexVisit® the best travel coverage in the industry.
MexVisit® Summary of Benefits:
Travel Assistance
Medical Assistance
Roadside Assistance
Auto Liability Legal Assistance
Personal Legal Assistance
Travel Medical Evacuation
MexVisit® Description of Benefits:
This is only a brief description of the coverage. Please read the terms and conditions for coverages and exclusions.
Travel Assistance
- Tourism & Travel Information.
- US State Department Travel Advisory
- Communications with Embassies and Consulates
- Emergency Communications & Messaging
- Assistance to File and Recover Lost or Stolen Documents
- Emergency Money Transfers
- Travel Agency Services
- Lost Baggage Recovery Assistance
Medical Assistance
- 24-Hour Medical Assistance
- Emergency Medical Transportation (Land and Air Evacuation)
- Transportation & Lodging Expenses for Companion
- Lodging Expenses during Convalescence
- Return of Travel Companions to Place of Residence
- Medical Repatriation of Mortal Remains
- Dental Assistance
- Glasses & Contact Lenses Replacement Assistance
Roadside Assistance
- Emergency Delivery of Fuel
- Flat Tire Service
- Battery Jumpstart
- Locksmith Service
- Service & Repair Shops Referral
- Sending of Spare Parts for Repair
- Towing
- Return of Vehicle if Trip is Interrupted
- Interrupted Trip Continuation, or Return to Place of Residence
- Lodging Expenses
Auto Liability Legal Assistance
- 24 Hour Professional Attorney Legal Assistance & Representation
- Bail Bond Assistance
Personal Legal Assistance
- Legal Assistance in the Event of Abuse of Authorities or Corruption (police abuse)
- Assistance in canceling a Temporary Vehicle Importation Permit (TIP)
Travel Medical Evacuation
- Air Medical Evacuation to your hospital of choice in the U.S. or Canada
- Vehicle return back to your residence when Medically Evacuated
- NO out of pocket costs
- Coverage provided by TME Travel Insurance
Learn more about MexVisit® short term travel medical evacuation coverage.
Travel Medical Evacuation coverage is NOT available on our Six-Month, Annual, and driver's license MexVisit® plans. However, you can purchase Travel Medical Evacuation insurance as a separate policy.
MexVisit® Claims Information
Report the Claim
[IN MEXICO]
For MexVisit® assistance call 800-624-6491 from Mexico. For Travel Medical Evacuation call 001-888-963-4933 and press "2" at the prompt or see our claims instructions on the MexVisit® TME page.
Follow MexVisit® Instructions
[BEFORE YOU LEAVE MEXICO]
When help arrives, have your policy, registration and drivers license available. Keep a copy of any documents, receipts or reports.
Review the status of your claim from the USA/Canada
[ONCE BACK IN THE U.S./CANADA]
You can check the status of your claim after returning to the USA/Canada by calling MexVisit's toll free number 1-866-549-7008.
Testimonial
We purchased insurance from you for a recent Mexico trip, including Mex-Visit travel assist. When our car broke down I called the 800 number and a tow truck was called for us, which came in about an hour. The driver took us to a great mechanic who fixed the problem immediately, at a very reasonable price. Less than four hours after breaking down, we were back on the road and continued safely to our destination. I don't know what we would have done without your assistance. Thank-you. The insurance representative was very helpful & reassuring at a time when I was nervous about being stranded.
Betsy
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